The case of the missing service history for a BMW 140M
Owning a BMW allows you to enjoy exceptional performance, efficiency, and reliability. However, if you want your vehicle to uphold these high standards, it’ll need regular upkeep.
Failing to keep on top of your BMW’s maintenance can lead to:
- Decreased performance
- Reduced safety
- Increased risk of mechanical failures
- Expensive repair bills
Recently, a client brought their BMW 140M to our experts at Gent’s Garage. Despite being a remarkable car, it appeared to have been neglected. It had significant gaps in its service history spanning several years, which is never good.
This kind of neglect can severely impact the car’s resale value and could even void your BMW warranty.
The client explained that their previous garage had failed to update the digital service record, a fact we confirmed upon checking the service logbook. Talk about a nightmare. This oversight can be common in some garages.
Thankfully, when the BMW’s service alert came on, the client brought their vehicle to our BMW specialists at Gent’s Garage for a service.
Our skilled technicians have decades of experience working on all BMW models and can get to the bottom of any problem your vehicle may have. Thankfully, our team knew what needed to be done to address the gaps in the service record and get the car back on track.
Fixing The Lack of Service History
At Gent’s Garage, our team consists of highly experienced BMW specialists committed to providing exceptional service for both you and your vehicle. We treat your car like our own and always provide you with dealership-level servicing at better value.
With extensive experience servicing all types of BMWs, including petrol, diesel, hybrids, and electric models, our experts are ready to assist you. Whether you own a popular 1 Series, a spacious X4, or a high-performance model like our client’s BMW 140M, we can handle all your vehicle’s needs, from regular servicing to complex repairs.
As your local independent BMW specialist, our team has access to the same technical information as main BMW dealerships, something many other garages lack. This enables us to provide premium dealership-level services at a better value.
Who doesn’t want that?
When our client’s BMW 140M arrived with an incomplete servicing history, our skilled technicians swiftly and efficiently corrected the inaccuracies, ensuring the service records were fully updated.
Although the client initially came in for a standard BMW service, our expertise allowed us to identify and resolve the issue with the vehicle’s service history. This enhanced the BMW’s value and ensured its warranty remained intact.
Performing the Service on Mr M’s BMW
When our client brought their M140 to Gent’s Garage for a routine service, our experts corrected the inaccurate online service log and then performed some essential maintenance tasks, including:
- Oil and filter changes
- Cabin and air filter replacements
- Spark plug change
- Crucial component inspection
- Fluid level checks
- Diagnostics
- Full air conditioning service
At Gent’s Garage, our experts always go the extra mile. You get a complimentary safety inspection with every service, ensuring every part of your BMW is operating as it should. This critical step helps keep you safe on the road and prevents unnecessary safety issues.
As BMW specialists, we use only genuine BMW parts or high-quality alternatives to ensure your vehicle maintains optimal performance. Your vehicle always gets the high-quality parts it needs to stay in peak condition.
Additionally, our expert technicians are meticulous in avoiding the oversights seen at previous garages. We ensured that our client’s BMW digital service record was updated before returning the vehicle to them. This step was crucial to ensuring that their vehicle’s warranty remains intact and that the resale value is upheld.
With the service gaps filled and the M140 in top condition, our client was pleased with the level of service they’d received. They were even happier to see the value we’d offered, which was better than the main BMW dealerships.
Summary
Recently, a client brought their BMW 140M to our experts at Gent’s Garage for a scheduled service. During the service, our technicians discovered significant gaps in the vehicle’s digital service record that didn’t match the paper records.
The issue was due to a previous garage failing to update the BMW’s digital service records. This put the client’s BMW warranty at risk, which is one of the last things our client wanted.
Thankfully, our BMW specialists resolved this issue during the client’s visit and got them back on the road within the day.
Need a BMW specialist to service your vehicle?
Call Gent’s Garage today and experience dealership-quality service at a better value.
