If your fault light is on or you’re having computer problems in your vehicle, it could be a lot more serious than it first appears. That’s why a diagnostic check is vital to ensure your car is running as it should.
At our local garage, we have some of the most advanced diagnostic equipment in Swale, which means you get a first-time engine diagnostics every time.
If you’re after a diagnostic treatment like you’d get at the dealerships, but at a better price, come and see us at Gents Garage.
My first visit to Gents garage on the 6th Nov 24 was nothing short of excellence in customer satisfaction. When I arrived it was clear to the reception staff that I was in need of a job done quickly so I could return to work. Being that it was a relatively small job of replacing a fuel filter, they freed up space and cracked on straight away with the task, even though they had higher priority... Read More
Great Service. Good advice and pricing. Reliable and trustworthy.
I recently took my motor home into Gents Garage. There was a lot of welding needed underneath at the front. I was kept informed at all stages of the work. The work has been done to a very high standard and at a very reasonable price. I will certainly use them again for my motor home and my car. Lovely helpful people to deal with. Thank you.
Visited the garage for a routine service and they are very helpful and friendly explaining it all. Definitely be going back and recommending them.
Professional, polite and efficient
Service and MOT all sorted fast and efficient service
Dealt with Chris in regards to my RR Evoque. He went above and beyond for what I needed. Can’t recommend them highly enough. Will defo be a returning customer.
I can't recommend Gent's Garage in Sittingbourne highly enough! Max, the mechanic, is exceptionally knowledgeable and went above and beyond to diagnose an issue that had been causing multiple warning lights on my car. While another mechanic suggested replacing multiple parts at a significant cost, Max quickly identified that the problem was simply due to low voltage affecting the electrical... Read More
The best service both mechanical and personal I have had at a garage. Honestly, Courtesy and people who truly care about their customers. You will not find a better garage.
Excellent service. Rang for prices and some advice on buying a 5 series I was going to look at and was given all the info and help I needed to help me make my purchase, even checked the service records for me using the vin No: when I got to look at the car.
Thank you very much for your time.
The car will be coming your way in the future when the service is due.
On holiday from Manchester when the engine management warning light came on our vehicle.
Chose this garage as nearest to where we were staying and what a lucky find.
Chris immediately advised us to take the car to him, he undertook a diagnostic check and as he wasn't able to assist in the repair he contacted other garages to help us get back on the road to enjoy the remainder of... Read More
I highly recommend this garage. I have been using for many many years. Costumer service is amazing, helpful, friendly and knowledgeable. Work on car is quick and reasonably priced.
Always had a great service from this garage. Receptionist is very friendly, informative and punctual.
Never push you to fix certain issues unlike other garages as long as within reason not to be fixed (major issues etc)
Can be on the pricey side, but well worth it for the service they provide.
Sure, we do plug in a computer to help with the diagnostic evaluation. However, it goes far deeper than that.
Because a single fault code can have a lot of different causes, we follow an 8-step process to guarantee that we can discover the root cause of the issue on the first attempt. And, that keeps the diagnosis at the lowest cost.
Consultant – To gather first point information to help our technicians understand the symptoms, we consult with you.
Inspection – We inspect your vehicle with you; this ensures that our understanding of the fault is in line with yours.
Interrogation – Your vehicle computer systems are interrogated for current and historic faults.
Technical Product Bulletins – Based on the interrogation results, we use technical product bulletins to help reveal any known problems.
System Data Evaluation – Our technicians then pinpoint any aberration, so we understand which tests your vehicle needs to go through.
Reference – We’ll refer to our technical information systems to identify test specifications.
Testing – This is the most intensive process, as we use all the information we’ve gathered to undertake tests using serial data tools, oscilloscopes, and pressure and flow gauges to pinpoint the exact cause of the problem.
Assessment – With the test results in hand, we can make an extremely accurate assessment of your problem, at which time we’ll call you to discuss our analysis and the next steps.
This depends on the level of testing needed. However, the initial evaluation is £96 inc VAT.
If any further testing is required, we’ll discuss it with you first.
Well, because our technicians are as passionate about tech as they are motors, we’ve invested heavily in diagnostic tooling, making us one of the best-equipped garages for manufacturer-specific diagnostics in Sittingbourne, Faversham and the Isle of Sheppey.
This means we can diagnose problems other garages can’t.
That, and we guarantee a first-time fix, honest service and fantastic value.
Contact us today to discuss your problem or book your car diagnostic evaluation.
