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mercedes a & b service

Mercedes A & B Servicing

A Mercedes-Benz vehicle needs to be serviced regularly to keep it running smoothly and on the road for longer. Mercedes designed a specific maintenance schedule after 2009. Advising which service your vehicle needs and what is involved for each service type. For clear servicing requirements on your vehicle, Mercedes have conveniently named them A and B services.

Best of all, your Mercedes vehicle will now warn you when you need to take yours for a service and which specific service is due next.

mercedes a & b service

Want to know the difference between a Mercedes A Service and B Service? Read on to find out how Gent’s Garage can take care of all of your Mercedes service needs all at better value than the Mercedes dealership:

What is a Mercedes-Benz A Service?

A Mercedes A service is a smaller service that is required after the first year of ownership (or 10,000 miles) and then at every 2-year increments. It involves inspections, checks and adjustments, covering the following:

What is included in an A service?

  • Synthetic Motor Oil Replacement to ensure the engine components are lubricated and cooled well.
  • Oil Filter Replacement to prevent harmful elements flowing into and causing damage to the engine.
  • Tyre Inflation Check & Correction to ensure the vehicle is safe. Preventing uneven tyre wear and for optimum fuel efficiency.
  • Brake Component Inspection for safety critical functioning of the brakes and ensuring no wear out on components.
  • Reset Maintenance Counter after the warning message on the dash appears, your service garage needs to reset this message and update service records on the logbook and Mercedes system.

What is a Mercedes-Benz B Service?

The Mercedes B service is more in depth and is used often for older Mercedes models and vehicles that drive longer distances per year. Mercedes B Services are more expensive than A services due to their thorough inspection and part replacement process. B services need to take place around one year after an A service and in two-year (or 20,000 mile) intervals. This all depends on the amount of mileage you do per year, and your Mercedes vehicle will display a message on the dashboard telling you when a B service is due.

What is included in a B service?

  • Synthetic Motor Oil Replacement to ensure the engine components are lubricated and cooled well.
  • Oil Filter Replacement to prevent harmful elements flowing into and causing damage to the engine.
  • Tyre Inflation Check & Correction to ensure the vehicle is safe. Preventing uneven tyre wear and for optimum fuel efficiency.
  • Brake Component Inspection for safety critical functioning of the brakes and ensuring no wear out on components.
  • Cabin Dust/Combination Filter Replacement to prevent outside pollen and dust from entering the cabin.
  • Reset Maintenance Counter after the warning message on the dash appears, your service garage needs to reset this message and update service records on the Mercedes system or logbook.

Levels of A and B servicing for Older Mercedes Models

Older Mercedes models have slightly different coding on A and B services. Owners may be notified via a warning message on the dash, such as ‘A0 service’ or ‘B6 service’. These services are additional procedures to check certain components along with a standard A and B service plan. Here is a breakdown of what they mean:

  • A0 or B0 Service – Sunroof cleaning and lubrication, with spark plug renewal for certain models.
  • A1 or B1 Service – Brake fluid replacement
  • A2 or B2 Service – Brake fluid replacement and sunroof cleaning and lubrication
  • A3 or B3 Service – Air filter replacement and spark plug renewal
  • A4 or B4 service – Air filter replacement, spark plug renewal, and sunroof cleaning and lubrication
  • A5 or B5 Service – Air filter replacement, spark plug renewal, brake fluid replacement
  • A6 or B6 Service – Air filter replacement, spark plug renewal, brake fluid replacement and sunroof cleaning and lubrication
  • A7 or B7 Service – Automatic transmission oil replacement and transmission filter replacement.
  • A8 or B8 Service – Automatic transmission oil replacement, transmission filter replacement and sunroof cleaning and lubrication.
  • A9 or B9 Service – Automatic transmission oil replacement, transmission filter replacement and brake fluid replacement.

How Do I know when my Mercedes needs a service?

A message will display on your dashboard informing you how long until your next Mercedes A or B service. If there is no warning message, you can find it within your vehicle settings, here’s how: 

On the Mercedes dashboard screen, scroll to the service menu. Then find the ASSYST PLUS feature and enter it. A message will display on the dash and inform you which service and how many days until your next service is due.

What is the Difference Between a Mercedes Dealer and Gents Garage?

At Gent’s Garage, you get dealer-level expertise on your Mercedes services. We make sure to offer better value than a main dealer too, alongside our exceptional customer service. We make sure our work follows manufacturer specifications to ensure your Mercedes continues to run at its best.

We are an independent Mercedes specialist garage serving the Sittingbourne and wider area, providing great value servicing, maintenance, and repairs. 

We have better-than-dealer service  – carefully inspecting every customer vehicle that enters our workshop. We have also built a reputation locally for great service, ensuring our customers’ cars are running smoothly. 

Our customers’ vehicles are inspected for safety critical components including brake fluid checks, brake pad measurements and monitoring the overall brake condition. It’s just one of the many reasons why our customers rate us more highly than Mercedes-Benz Maidstone. See for yourself on our Google Reviews!

Case Study on Gents Garage Mercedes Servicing

Our recent customer came in for a routine B Service on their A-Class. We have experienced technicians that know all the ins and outs on Mercedes B Servicing – meaning we handled the job superbly. 

A Classes are carefully engineered Mercedes vehicles. Knowing this, each service technician performs checks on:

  1. Lights, windows, wipers, and mirrors.
  2. Horn, hazard lights, air conditioning and seat belts.
  3. Steering, suspension, and drive system.
  4. Brake pads, discs, and brake fluid.
  5. Under the bonnet inspection for faults or leaks. Air filter, oil filter, spark plugs, belts etc are replaced if required.
  6. Under the vehicle checks are performed including the removal of trays, oil drained and inspection of transmission for leaks, rust, or corrosion.
  7. Tyre tread, pressure and alignment are measured.
  8. Antifreeze levels inspected and topped up if required
  9. Engine oil refilled and service history updated.

It is a good job our technicians are very thorough when it comes to customer safety – our Mercedes service specialist found warped brake discs. His Mercedes A-Class was in urgent need of disc and pad replacement as well as a brake calliper inspection. Thankfully we caught it before a serious accident occurred.

Our technician expertly replaced the brake pads and discs, ensuring even brake pressure, and performed brake balance checks. To be 100% sure of a satisfied customer he inspected the suspension components to ensure there was no damage too. 

The technician topped up the air in the tyres to the recommended level, performed the oil and filter changes, reset the service schedule, and updated the service records in the logbook and on the system. 

We make sure every job follows manufacturer guidelines and specifications to ensure that the vehicle drives and performs as the manufacturer intended. Just one of the reasons why our customers love us – check out our Google reviews for evidence on this. We make sure only to use the OEM and highest quality parts available during our services.

As a result, the customer saved time and was able to carry on their day, knowing their Mercedes is safe to drive, had been correctly serviced and saved ££s compared to the main dealer.

The Gents Garage Way

Being your Mercedes experts here in Sittingbourne Kent, we have a range of servicing, repairs and maintenance that fit your needs. Contact us today for a quote and get your Mercedes back on the road in no time! 

We at Gents Garage have a team of expert technicians who know the ins and outs of Mercedes cars and vans. We always promise excellent customer service and better than dealer value.

Get your Mercedes serviced today, call Gents Garage on 01795 504867!

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